Frequently Asked Questions

Simply browse our collection, add your favorite nail strips to cart, and proceed to checkout. We accept all major payment methods.

Please contact us within 2 hours of placing your order. We'll do our best to accommodate changes before shipping.

Yes! Select the gift wrapping option at checkout for beautifully packaged products perfect for gifting.

Orders ship within 1-2 business days. Delivery typically takes 3-7 business days within the US.

Currently we ship within the US only. International shipping coming soon!

You'll receive a tracking number via email once your order ships. Use it to track your package in real-time.

We accept returns within 30 days of delivery for unopened products in original packaging.

Contact our customer service team with your order number. We'll provide a prepaid return label.

Refunds are processed within 5-7 business days after we receive your return.

With proper application and care, our semi-cured gel strips last 14+ days with a salon-quality finish.

Yes! All VelaVora products are 100% vegan and cruelty-free. We never test on animals.

Yes, a UV or LED lamp is required to cure our semi-cured gel strips for long-lasting wear.

Clean and prep nails, select the right size strip, apply from cuticle to tip, trim off excess and cure under UV lamp. Full instructions included here.

Gently file the top layer, soak in acetone for 10-15 minutes, then push off with a cuticle pusher. Moisturize afterwards!

Absolutely! Our strips come in multiple sizes and work beautifully on all nail lengths.